Glock UK, a leading creative agency, announces its successful migration from its previous incumbent agency management software to Deltek’s innovative solution, Deltek WorkBook. The decision to transition to a new platform was prompted by the sunset of the previous software, necessitating a seamless shift to a more advanced and adaptable solution.
The migration process from the previous solution to Deltek WorkBook was executed very effectively, ensuring a smooth transition for the entire team. Recognizing the challenges inherent in moving from a familiar platform, Rob Bowes, Operations Director at Glock UK, commented, “Silversoft’s team went above and beyond to support us during the implementation process. Their expertise and dedication enabled us to navigate all the obstacles that came up along the way, while also helping to establish a setup tailored for our specific ways of working.”
Throughout the migration and implementation, the Silversoft expert Agency team, with their outstanding support, showcased their commitment to delivering exceptional service. In particular, Glock UK would like to commend their responsiveness, consistently addressing queries promptly, and assisting in onboarding new team members. Silversoft’s efforts have also been a great resource in upskilling staff members who have now been utilizing Deltek WorkBook for several months, providing support for the agency’s core processes.
Iain Ravenhill, Regional Head of Sales UK & Europe, expressed his enthusiasm for the successful transition, stating, “We are delighted to have partnered with Glock UK during this challenging migration process. Our team is dedicated to delivering exceptional solutions and support, and it is rewarding to see the positive results and the agency’s ability to adapt seamlessly to Deltek WorkBook within a demanding timeframe.”
Impressions of Deltek WorkBook as an agency management solution have been overwhelmingly positive for Glock UK. The comprehensive suite of tools within Deltek WorkBook empowers the firm to execute a wide range of tasks efficiently across the full client journey. Notably, the solution has enhanced the team’s ability to resource jobs, manage deliverables and track time, streamlining these crucial processes compared to the previous software.
Glock UK successfully completed the migration to Deltek WorkBook within the allotted time constraints. This achievement demonstrates the firm’s agility and commitment to delivering excellence in the face of challenges and Glock UK looks forward to leveraging Silversoft’s partnership with Deltek’s cutting-edge technology to drive further growth and deliver exceptional results for their clients.
About Glock UK
Glock UK is an insight-driven creative agency who create and connect brands to audiences through a global perspective and local market know-how. Glock UK are connected thinkers that join the dots between business goals and the behaviours of consumers and shoppers. Our ideas are activated across all channels and through multiple touch-points; from experiential and retail, to packaging, digital and photography.
Trusted partners of global brands Dewar’s, Grey Goose, Bombay Sapphire, Bacardi and Fever-Tree, to name a few.
Silversoft is a renowned provider of best-in-class agency management solutions, empowering professional services firms across various industries to optimize their operations and maximize their productivity. With Deltek WorkBook, Silversoft enables agencies to streamline their workflows, enhance collaboration, and achieve greater profitability.